Aksita.ai Tutorials
Knowledge Base

Manual Knowledge Base

Easiest way to add knowledge base with direct text input

What is Manual KB?

Manual Knowledge Base is the easiest and fastest way to add information to your agent. Simply type or paste text directly, without needing URLs or files. Perfect for FAQs, product descriptions, guides, or any information you already have in text form.

Easiest

No configuration needed, direct input

Instant Ready

No training process, ready to use

Easy to Edit

Edit anytime easily

When to Use Manual KB?

FAQ

Frequently asked questions and answers about your product or service

Product Descriptions

Detailed information about products, features, specifications, and pricing

Guides & Tutorials

Step-by-step usage, tips, or how to solve problems

Company Information

About company, services, locations, operating hours, contact

How to Create Manual KB

  1. 1
    Open Resources Page
    Resources Page

    Agent Resources Page

    From agent detail, click "Resources" tab

  2. 2
    Click "Create Resource"

    Select "Knowledge" tab (already selected by default)

  3. 3
    Select "Manual"

    Click "Manual" card with keyboard icon

  4. 4
    Fill the Form
    Manual KB Form

    Manual Knowledge Base Form

    Name *

    Descriptive name for this knowledge base

    Example: "Product A FAQ", "Registration Guide", "Pricing Info"
    Content *

    Type or paste the information you want to add

    What is Product A? Product A is... How much does it cost? Pricing starts from...
  5. 5
    Click "Create"
    Manual KB Created Successfully

    Manual KB Created Successfully

    Knowledge base is immediately ready to use, no training process!

    Knowledge base is immediately ready to use, no training process!

    Done! Your agent can now use this information to answer questions.

Tips & Best Practices

Clean Formatting

Use paragraphs, bullet points, and spacing to make text easy to read

One Topic per KB

Separate different topics into different KBs for better organization

Clear Language

Use easy-to-understand language, avoid overly technical jargon

Regular Updates

Update content when there are changes in information, products, or services

Use Q&A Format

Question-answer format helps agent understand context better

Example Manual KB

Name:

FAQ Produk Aksita.ai

Content:

Apa itu Aksita.ai?

Aksita.ai adalah platform AI Agent yang memungkinkan Anda membuat chatbot cerdas untuk website atau aplikasi Anda.

Apakah ada paket gratis?

Ya, kami menyediakan paket Free dengan 10 credits untuk Anda mencoba platform kami.

Bagaimana cara upgrade paket?

Anda bisa upgrade paket dari halaman Billing di dashboard. Pilih paket yang sesuai dan lakukan pembayaran.

Apakah support bahasa Indonesia?

Ya, Aksita.ai support bahasa Indonesia dan English.