Knowledge Base

File Knowledge Base

Upload PDF, DOCX, TXT and other document formats as knowledge base

What is File KB?

File Knowledge Base allows you to upload documents in various formats. System will automatically extract text from documents and use it as knowledge base. Perfect for documents, manuals, reports, or existing files.

Supported Formats:

PDF

DOCX

TXT

MD

When to Use File KB?

Manuals & Documentation

User manuals, technical documentation in PDF/DOCX

Contracts & Policies

Terms of service, privacy policy, agreements

Reports

Research reports, white papers, case studies

Knowledge Docs

Knowledge base, FAQ, or guides in documents

How to Upload File KB

  1. 1
    Open Resources → Create Resource
    Resources Page

    Agent Resources Page

    Select Knowledge → File

  2. 2
    Upload File
    File Upload Area

    File Upload Area

    Click upload area or drag & drop your file

    Maximum size: 10MB

  3. 3
    System Extracts Text
    File Text Extracted

    Text Successfully Extracted from File

    System uploads and extracts text from document

  4. 4
    Name & Create
    File KB Created Successfully

    File KB Created Successfully

    Give descriptive name then click Create

Tips & Best Practices

Good Text Format

Documents with clear structure will extract better

Avoid Image Scans

Scanned PDF (images) cannot be extracted well

Descriptive File Names

Use clear names for easy identification

Update When Changed

Re-upload if document is updated