Aksita.ai Tutorials
Using Agent

Embedded Agent

How to use agent embedded on your website

About Embedded Agent

Embedded Agent is a chat widget installed on your website. This widget allows website visitors to talk directly with the agent without leaving the page.

Main Benefits:

  • Automatic 24/7 support for visitors
  • Seamless experience without redirect
  • Customizable to match website branding
  • Easy to install without coding
1

How to Install Widget

To install widget on website, follow these steps:

Embed Agent Page

Screenshot: Embed Agent Page

  1. 1
    Open Embed page

    In dashboard, select agent → Embed

  2. 2
    Customize widget

    Set color, position, and welcome message

  3. 3
    Copy embed code

    Click "Copy Code" to get the script

  4. 4
    Paste on website

    Add script before </body> tag

Complete installation details:

Read Embed Widget tutorial
2

Widget Display

Widget Closed (Chat Button):

Widget appears as a floating button in the website corner. Visitors can click this button to open chat.

Widget Closed

Widget in closed state

Widget Open (Chat Interface):

When clicked, widget opens showing complete chat interface with starter prompt and input area.

Widget Open

Widget in open state

3

User Experience

How website visitors interact with embedded agent:

1
Opening Widget

Visitor clicks chat button → chat window opens at corner → welcome message appears

2
Chatting

Visitor types question → agent responds real-time → conversation continues naturally

3
Minimize/Close

Visitor can minimize widget → continue browsing → reopen anytime to continue chat

4

Customization

Widget can be customized to match your website appearance:

Widget Position

Choose bottom right or bottom left corner according to your website layout.

Complete customization:

See Embed Widget Management tutorial

Best Practices

Clear Starter Prompt

Use starter prompt that invites visitors to ask questions

Right Position

Choose widget position that doesn't block important content

Test on Mobile

Ensure widget works well on all devices

Complete Knowledge Base

Ensure agent has info to answer common questions

5

Monitoring

Monitor your embedded agent performance through analytics dashboard:

Total Requests

See how many visitors interact with the agent

Credit Usage

Monitor credit usage for budget planning