About Credit System
Understanding how credits are used in Aksita.ai
What are Credits?
Credits are the usage unit in Aksita.ai. Every time your agent interacts with users or processes knowledge bases, credits will be deducted.
Credits are Used For:
Each conversation uses credits. Short chats = fewer credits, long chats = more credits.
Uploading files, URLs, or sitemaps uses credits based on content size.
Credit Usage for Chat
Credits used for chat depend on several factors:
Conversation Length
Longer chats (both questions and answers) will use more credits.
Number of Knowledge Bases
The more resources (knowledge bases) selected for the agent, the more context is used in chat.
Example: Agent with 5 resources might use 1-2 credits per chat. Agent with 500 resources might use more credits due to richer context.
Question Complexity
Questions requiring deep analysis or lengthy answers will use more credits.
Credit Usage Estimates:
Simple Chat
Question: "What is AI?" with few resources
~1 credit
Normal Chat
Specific question with detailed answer, ~50 resources
~1-3 credits
Complex Chat
Long question with deep analysis, 500+ resources
~3-5+ credits
* These estimates may vary depending on actual conversation conditions
Credits for Knowledge Base
When you upload knowledge bases (files, URLs, sitemaps), credits are used to process and index content. Calculation: 1 credit per 5,000 characters.
1 credit = 5,000 characters
Example: 3,000 characters = 1 credit | 7,000 characters = 2 credits | 12,000 characters = 3 credits
Knowledge Base Types:
PDF, Word, Excel, etc. Credits based on character count after processing.
Type text directly. Credits based on character count entered.
Scrape content from one webpage. Credits based on extracted text.
Fetch content via HTTP API. Credits based on response received.
Scrape entire website. Credits calculated per URL processed.
Example Estimates:
* Websites are counted per URL. Example: 10 URLs = 10-40 credits (depending on each page size)
How to Check Credit Balance
You can check your credit balance in several places:
Credit balance is always displayed at the top of dashboard
View detailed credit usage per agent and per day
After each message, remaining credits will be displayed
Important Notes about Credits:
- Credits don't expire and accumulate if unused
- Monthly credits (from plan) are auto-renewed every month
- You can buy additional credits anytime if credits run out
- Monitor credit usage in Analytics for optimization